Privacy Policy

T.G Plumbing Solutions provides plumbing and bathroom installation services across Barnsley, Rotherham and surrounding areas of South Yorkshire.

For the purposes of applicable UK data protection law, T.G Plumbing Solutions is responsible for the personal information it collects and uses in connection with its services.

Depending on how you contact or interact with us, we may collect information including:

• •Your name
• •Telephone number
• •Email address
• •Address or location of the work
• •Details about the plumbing or bathroom work you require
• •Information you include in an enquiry or quote request
• •Communications between you and T.G Plumbing Solutions
• •Technical information relating to your use of the website where applicable

Please do not provide information that is not reasonably necessary for your enquiry.

We may receive personal information when you:

• •Submit a website enquiry or quote form
• •Contact us by telephone, text message or email
• •Communicate with us about a potential or existing job
• •Become a customer
• •Use the website where analytics or similar technologies are enabled

Personal information may be used to:

• •Respond to enquiries
• •Provide quotations
• •Arrange appointments or visits
• •Contact you by telephone, text message or email regarding your enquiry or requested work
• •Communicate about requested or ongoing work
• •Provide plumbing and bathroom installation services
• •Maintain appropriate customer and business records
• •Handle questions, complaints or disputes
• •Meet legal, accounting or regulatory obligations
• •Maintain and improve the website and services where appropriate

We will only use personal information where there is an appropriate lawful basis under applicable data protection law.

Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, pursuing legitimate business interests where appropriate, or obtaining consent where consent is required.

T.G Plumbing Solutions does not sell your personal information.

Information may be shared with trusted service providers where reasonably necessary to operate the business, website or communication systems.

This may include providers of website hosting, customer management systems, communications, analytics, accounting or other business services.

Information may also be disclosed where required by law or where reasonably necessary to establish, exercise or defend legal rights.

Where third party providers process personal information on our behalf, we expect them to handle that information appropriately and securely.

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business and accounting records, resolving disputes and meeting legal obligations.

Different categories of information may therefore be retained for different periods.

Reasonable measures are taken to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet based system can be guaranteed to be completely secure.

The website may use cookies or similar technologies for essential functionality, security, preferences and, where enabled, analytics.

Where consent is required for a non essential cookie or similar technology, it should not be activated until the appropriate consent has been provided.

More information about cookies is available through the Terms and Conditions and the website's cookie controls.

The website may contain links to external websites or use services provided by third parties.

T.G Plumbing Solutions is not responsible for the privacy practices of independent third party websites.

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:

• •Request access to personal information held about you
• •Request correction of inaccurate or incomplete information
• •Request deletion of information in certain circumstances
• •Request restriction of processing in certain circumstances
• •Object to certain uses of your information
• •Request transfer of information where applicable
• •Withdraw consent where processing is based on consent

These rights are subject to applicable legal requirements and exemptions.

If you have concerns about how your personal information has been handled, please contact T.G Plumbing Solutions first so the matter can be investigated.

You also have the right to raise a concern with the Information Commissioner's Office, the UK regulator responsible for data protection.

This Privacy Policy may be updated from time to time to reflect changes in the website, services, technology or legal requirements.

The latest version will be published on this website.

If you have questions about this Privacy Policy or how your information is handled, please contact:

T.G Plumbing Solutions

Telephone: 07563 501580

You can also contact us using the contact details or enquiry form available on this website.